A "CORRECTION OFFICER" in New Zealand belongs to Corrections. These officers run the countries Prison Services and every thing related. Please change this horrible name that immediately brings to mind, punishment, power of control, thou shalt toe the line, do as you are told or else, to name a few.
Here is my suggestion, "Profile Assistance." to start the ball rolling. I am quite sure that you good people out there can come up with a much better name than CORRECTION OFFICER. We Need a name that is positive, caring & non threatening.