I have forgot my password.

+1 vote
124 views
I clicked the find passwork link but no email was sent to me
in Genealogy Help by

could your e-mail in your profile be wrong? A question last year about a changed e-mail and forgotten password was answered as follows:

You'll need to e-mail Tami at info@wikitree.com about this.

Give her enough info to find your profile. Preferably your WikiTree ID. At least your full name. Also give the old address and the new address.

Good luck!

1 Answer

+3 votes
 
Best answer
Thank you for repling but I solved the problem just now.  I needed to wait about 2 hours for Wikitree to send my password.  I was too impatient.

 

Phil
by Phil Kennedy G2G5 (5.3k points)
selected by Thorr Odinson
Hi Phil,

Will you check the headers on the message for me? (There may be an option for "view original headers" or something like that.) You should be able to tell from there if the delay was caused by WikiTree or your e-mail provider. They may have received the message two hours before they delivered it to you.

Unfortunately, we have trouble with e-mail providers holding messages as suspected spam. I see that you're account is with yahoo. Yahoo is one of the worst.

Chris

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