Familysearch from watchlist

+5 votes
73 views
I am signed in to both Wiki and FS; when I click on FS I get a signin page; when I click on the boxes, nothing happens.  What am I doing wrong?
in WikiTree Tech by Christine Henderson G2G6 Mach 1 (12.2k points)
I've been having problems with Family Search for a few weeks as well.  I've tried different browsers, turned-off ad-blocker, everything I can think of.  Sometimes it works, usually not, at least not like it used to....alas!  :(
Are you referring to the blue "create match" button, that isn't responding or is it the FS sign in page that is not working?  Maybe try clearing search history - not tech savvy, but that seems to solve many "not responding" type problems for me.

1 Answer

0 votes
FamilySearch has a pop-up which asks you to authorize the access. Did you see that after you logged in? If not, maybe that's the issue.
by Judi Stutz G2G6 Pilot (144k points)
edited by Judi Stutz
I think they are talking about the WikiTree tool that matches your watch list with FamilySearch. You need to be signed into both for this to work.
Maybe it is a FS problem.  Will just let it go for now, try again another time.

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