Familysearch from watchlist

+5 votes
60 views
I am signed in to both Wiki and FS; when I click on FS I get a signin page; when I click on the boxes, nothing happens.  What am I doing wrong?
in WikiTree Tech by Christine Henderson G2G6 Mach 1 (11.9k points)
I've been having problems with Family Search for a few weeks as well.  I've tried different browsers, turned-off ad-blocker, everything I can think of.  Sometimes it works, usually not, at least not like it used to....alas!  :(
Are you referring to the blue "create match" button, that isn't responding or is it the FS sign in page that is not working?  Maybe try clearing search history - not tech savvy, but that seems to solve many "not responding" type problems for me.

1 Answer

0 votes
FamilySearch has a pop-up which asks you to authorize the access. Did you see that after you logged in? If not, maybe that's the issue.
by Judi Stutz G2G6 Mach 2 (29.3k points)
edited by Judi Stutz
I think they are talking about the WikiTree tool that matches your watch list with FamilySearch. You need to be signed into both for this to work.
Maybe it is a FS problem.  Will just let it go for now, try again another time.

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