I've been treated as a visitor

+8 votes
194 views
I joined WikiTree a few months back and entered data regarding kith and kin but now after a short absence away it will not recognize me as the the person listed. Treats me as a visitor and I cant see my full details. How does one get this issue sorted?

Ray Pitt
WikiTree profile: Ray Pitt
in WikiTree Tech by Ray Pitt G2G Crew (400 points)
retagged by Doug Lockwood

2 Answers

+4 votes
 
Best answer
Hi Ray,

Are you referring to this profile? http://www.wikitree.com/wiki/Pitt-1157

If that's you, then it looks like on June 9 you removed your email address which closed your WikiTree account. That's why Admin WikiTree shows as the profile manager.

If that is you, we can go ahead and merge your two profiles together.
by Eowyn Walker G2G Astronaut (1.8m points)
selected by J Murray
Yes that is me BUT i didnt remove anything. Does this mean that some one has being hacking into my acount? Go ahead and merge and restore my profile

Ray Pitt
Ok, your profiles have been merged, you should be good to go.
Thanks Eowyn, and all the rest who replied with assistance. Its appreciated
+6 votes
Hi Ray

 

I don't know what happened. I just reconfirmed you as a family member with editing capability. If you sign the honor code you will be confirmed as a Wikitree volunteer and genealogist.
by Doug Lockwood G2G Astronaut (2.4m points)
just had a look and it still tells me that the profile manager is still Admin WikiTree... that doesnt sound right. I have already signed the honor code before this all happened I had also added GEDCOM 66451and that also seems to have gone walk about... dont understand all this.
Ray, I have tagged your question so that those handling new memberships will respond.

When I click the link with your name I see you as a family member managing your profile. Apparently, something is wrong.
Thanks, Doug, for tagging this! I see that Eowyn has addressed it. (Thanks, Eowyn!)

Julie

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