Merge stuck in progress

+4 votes

Please assist with the following merge

Claus Jochen Steffen (Steffen-62) and Claus Jochen Steffen (Steffen-47)

WikiTree profile: Jochim Steffen
in WikiTree Tech by Esmé van der Westhuizen G2G6 Pilot (152k points)

1 Answer

+1 vote
Since you are manager on both I would suggest that you try it again as from my perspective no merge has been proposed or taken place.
by David Loring G2G6 Pilot (138k points)
They were orphaned profiles when I tried to do the merge and got the merge in progress message.

Then I adopted both to see if that will help but I still get the same message.
Do you mind if I propose a merge to see what happens?
Please do. I was going to ask but was not sure if you are still on line. Thanks
You should be able to complete the merge now. I unstuck it and proposed it again :)
How did you unstick it? That is the question. Is this some dark secret known only to the wizards and Elven people of WikiTree and if imparted to lesser mortals would result in immediate death?

Edited because: I can't spell KO?
That's exactly what it is :)
When you go to propose a merge there are 5 options ( I *think* everyone can see all 5 but I might be wrong).  

Compare, Merge, Match, Reject, Remove.

You can enter the two ID numbers like you would to propose a merge but then click Remove instead.  It'll take you through another screen to confirm and then it will state that any connection between the two profiles has been removed.

After that it is unstuck and can be proposed and completed as normal.
Thanks Eowyn
That's too funny David, sometimes it does feel like that. :-)

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