Merge Internal Error Message?

+9 votes
Not on the trusted list for either York-1531 or York-1328, tried merging but got the message to propose it instead, then when I tried to do that explaining that one has more info in it that the other (b., m., d.) but each only has one of the children (going to go in and add the rest with the reference to the one that has more info in a minute, but I get an internal error message. This is the second time this has happened to me. Is it the program or me?
in WikiTree Tech by T Counce G2G6 Mach 7 (74.9k points)
retagged by Robin Lee

2 Answers

+5 votes
Best answer
Hi T.,

An internal server error message is never good. It always indicates a problem with the program, not with the user. :-)

I tried to reproduce this but was unable to. (I proposed the merge.)

This could have been a temporary quirk. If you ever experience this again please post here. We'll wait and see if it happens to anyone else as well.

Thanks for reporting the problem.

by Chris Whitten G2G Astronaut (1.5m points)
selected by T Counce
+8 votes
Without the specific error message, here is what could have happened. Because it happens to me all the time...  

If you have the compare screen open, then you make a change to one of the profiles, you will get an error message when you try to propose the merge.   The error message is because something has changed on one of the profiles.  So, if you have the compare screen open in one tab, making changes in another tab, just remember to "refresh" the compare screen before you try to propose the merge.
by Robin Lee G2G6 Pilot (883k points)

Related questions

+42 votes
17 answers
1.3k views asked Feb 2, 2018 in WikiTree Tech by Robin Lee G2G6 Pilot (883k points)
+35 votes
5 answers
378 views asked Oct 26, 2017 in WikiTree Help by Robin Lee G2G6 Pilot (883k points)
+23 votes
3 answers
+9 votes
2 answers
+12 votes
3 answers
192 views asked Aug 25, 2016 in WikiTree Tech by Kitty Linch G2G6 Mach 4 (44.3k points)
+20 votes
1 answer
247 views asked Jul 26, 2016 in WikiTree Tech by Bob Jewett G2G Astronaut (1.2m points)

WikiTree  ~  About  ~  Help Help  ~  Search Person Search  ~  Surname:

disclaimer - terms - copyright