I have been trying to get on the trusted list for Havelock-5 for some time, and while the profile manager has been cooperative, and has repeatedly tried to add me to the list, it hasn't worked. He has also tried to change the profile's privacy status to Open but that has not worked either. I've never heard of this problem before. He has now given me permission to ask a WT administrator to change the privacy status to Open. As this particular profile is for a person who was born more than 200 years ago, it should be Open in any case. If a database administrator could help us, I'd really appreciate it!