what to do for an invited cousin who tries to log in and is told that his email is not correct

+3 votes
101 views
in Genealogy Help by Mack Tyner G2G6 (7.0k points)

1 Answer

+2 votes
If it was me, the first thing I would do is check I don't have caps lock on or any sticking keys in my keyboard, if I have had correspondence to that e-mail address from Wikitree and I'm trying to log in with the same address.
Has he/she logged into Wikitree before using that e-mail address, or is this the first try?
by Gillian Causier G2G6 Pilot (289k points)

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81 views asked Nov 17, 2014 in WikiTree Tech by anonymous

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