I can't merge pretorius-6505 into pretorius-6033 because 6505 does not have a profile manager,it won't accept me

+5 votes
128 views
I'm the profile manager for pretorius-6505 and 6033 was generated from a gedcom
I have the same problem with pretorius-6034 and pretorius-6506 please help
asked in WikiTree Tech by Johan Smit G2G3 (3.5k points)
retagged by Shirley Dalton

3 Answers

+6 votes
 
Best answer
Pretorius-6033 has no profile manager and has a Red privacy lock, so it cannot be adopted. You will need to email info at  WikiTree.com and ask for assistance. They are the only ones who can help you with this problem.
answered by Shirley Dalton G2G6 Pilot (410k points)
selected by Rubén Hernández
+2 votes
If you do not want to adopt these profiles, you can lodge and Unresponsive Profile Manager request and the Wikitree Team will sort it out in due course.
answered by Esmé van der Westhuizen G2G6 Mach 8 (82.6k points)
+2 votes
Johan

To add to Shirley Dalton's instructions

Thanks Shirley !!!

When you initiate the merge the system generates a automatic prosedure you can follow  Just follow the e-mail adres and inform the team of the problem.

Remember to include the wiki id's  :-)

Some friendly member will help you in no time.  

Awesome to know that no problem on WikiTree is a problem.
answered by Ronel Olivier G2G6 Mach 5 (50.3k points)

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