I'm unable to upload a simple image of a baptismal certificate

Question

Just trying to start building up my tree (with sources), and the first simple scanned image of a baptismal certificate fails repeatedly. If I try to upload it now I get a duplicate image error, but before I ever saw that I got an image processing error about my file being larger than 10M (it's under 2M) or being too complex... but this is a simple image and if I'm going to really use WikiTree, I plan to be uploading a whole lot more images very similar to this.

https://www.WikiTree.com/photo/Hebert-2915.jpg
https://www.WikiTree.com/photo/Hebert-2915-1.jpg

Thanks for any help,

Marc

Comments

Marc,

Those images are privacy protected so only you and your trusted list can see them.

You need to alter the level if you want us to see them.

Personally, I do not have difficulty with images except on an iPad1/iOS5 when the browse/select buttons do not appear.

Answer 1

Hi Marc,

Could you e-mail the file to me (chris@wikitree) and let me know the ID of the profile you're trying to attach it to? I will test it.

Thanks,

Chris

Comments

Nevermind on the ID, I see it is https://www.wikitree.com/wiki/Hebert-2915 :-)