Bug: bio "disappears" after Trusted List request

+11 votes
180 views
I just requested trusted list access to a couple of profiles. Afterwards, the profile display showed an empty narrative! A refresh wanted to send the TL request again. But if I went back with my browser's back button and then refreshed, the narrative comes back again. Why does a TL request generate the appearance of an empty narrative ? (It does say no one has entered anything yet which is not true.
in WikiTree Tech by Jillaine Smith G2G6 Pilot (757k points)
retagged by Julie Ricketts
That's been happening as long as I've been on WikiTree. To get the page back, I click on the link for the public profile.
Yep, I reported it here about a year ago and got no help.
I could tell you why such a thing might happen, from the technical standpoint, but the bottom line on it is that it is a programming error - one of the many that exist here which don't ever seem to be attended to.  This sort of error is not very time consuming to track down or to correct when it is isolated, but apparently is not of serious concern to the team or it would have been fixed as soon as it was discovered.
I have a hunch that very few members (other than me) make trusted list requests, so this buggy behavior isn't observed very often.
This should now be fixed.
sweet. thanks, Chris! Now that GEDCOMpare is up and running (beta-running, anyway), I bet there's a long list of to-do's awaiting your attention. :-)

1 Answer

+3 votes
It's nice we have Julie Ricketts to help with these " bugs."

The first time it happened to me (that the narrative was empty after I asked to be on trusted list)  I was stupefied!  I knew there had been a narrative previously,  and didn't know what to do to get it to return.  I went out of that profile, worked on something else, then returned to find it fully occupied the space it was supposed to!  :)

Now I've figured out the trick to getting around the problem, "back with my browser's back button and then refreshed, the narrative comes back again" as you state above, Jillaine.

I make copious requests for trusted list...and I hope other WTs are also... and I wish this "bug" could get fixed because it is confusing and because it is a time waster.

Cheryl
by Cheryl Skordahl G2G6 Pilot (208k points)

Related questions

+7 votes
0 answers
+4 votes
3 answers
108 views asked Mar 23, 2017 in WikiTree Tech by M Cole G2G6 Mach 3 (34k points)
+5 votes
1 answer
+7 votes
2 answers
+8 votes
2 answers
254 views asked Jun 3, 2017 in WikiTree Tech by Jack Day G2G6 Pilot (339k points)
+9 votes
0 answers
+4 votes
1 answer
117 views asked Jan 20, 2018 in WikiTree Tech by Chris Keener G2G2 (2.4k points)
+3 votes
1 answer
80 views asked Jan 20, 2018 in The Tree House by Chris Keener G2G2 (2.4k points)
+7 votes
1 answer

WikiTree  ~  About  ~  Help Help  ~  Search Person Search  ~  Surname:

disclaimer - terms - copyright

...