Unable to access GEDmatch.com

+3 votes
156 views
Is anyone else having problems accessing www.GEDmatch.com site. I keeping getting not available or a Chinese/Japanese site..
in Genealogy Help by John Nash G2G6 Mach 1 (12.2k points)
retagged by Maggie N.
wouldn't load for me either.
Chinese, and same here. :(
It's working this morning.

3 Answers

+2 votes
 
Best answer

GEDmatch noted the following on their site yesterday (March 5th);

Mar 5, 2017: Recommended use https://www.gedmatch.com to connect to the site for the next 4 hours. If you still are seeing a Chinese web page you may need to clear your cache on your browser and/or restart your browser.


Mar 5, 2017: There was a domain service name (DNS) IP change - some users experienced between 0 and 4 hours of loss of service. During that time the old IP was assigned to a Chinese site so some users were under the impression the site had been hacked - that was not the case. Sorry for this disruption. 

Everything should be back to normal now. If not, you may need to clear your browser cache and/or DNS cache. (This is different depending on the browser and operating system. Easiest bet for some users might be to simply reboot their computer.)

by Justin Stressman G2G5 (5.1k points)
selected by Ellen Smith
+2 votes
They'll be down for about 4 hours with DNS problems.
by Rosemary Jones G2G6 Pilot (262k points)
0 votes
It's redirecting to another site. It looks like GEDmatch has been hacked. When I try to go directly to the login page it takes too long.
by Kris Kreiner G2G6 (6.5k points)

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