How long does it take to receive an email after uploading a Gedcom? I uploaded mine yesterday without an response.

+5 votes
120 views
in WikiTree Tech by Hasani Chavez G2G Crew (520 points)

Hi and Welcome to Wikitree.

A Gedcom can take some time to fully upload depending on its size. It may also be that the gedcom was too big so will have to be uploaded into smaller portions.

If you keep having problems with your gedcom you may email wikitree

2 Answers

+5 votes

Hi Hasani,

See here:

Once you submit your GEDCOM for approval it is reviewed by a team member (usually Eowyn) within 24-48 hours. If it has been more than 48 hours and you haven't received notice that your GEDCOM import is complete, please contact info@wikitree.com.

Welcome and the best of luck !

by Rubén Hernández G2G6 Pilot (708k points)
edited by Rubén Hernández
Thank you!
Oops, sorry for misspelling your name Hasani !

It´s fixed now.
+4 votes
Hi Hasani,

It looks like you uploaded two GEDCOMs correct? If you go to the Changes tab at the top of your profile page you'll be able to find links to the GEDCompare reports for your GEDCOMs there.  If you decide you want to import them into WikiTree, you'll need to go through the instructions on the report and then submit the GEDCOM for review. It'll be reviewed by one of our team members and either approved and processed into WikiTree or they'll be in contact with you about any potential corrections that need to be fixed.
by Eowyn Walker G2G Astronaut (1.8m points)

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