Failure to upload image

+1 vote
60 views

What does 

The file is corrupt or has an incorrect extension. Please check the file and upload again.

mean?

How does it know this?  Could the program be wrong?

asked in WikiTree Tech by Sir William Arbuthnot of Kittybrewster G2G6 Pilot (151k points)

1 Answer

+2 votes

I got that message once. I was trying to upload a .jpeg file (Files need to be in JPG, GIF, PNG, or PDF format).

I opened the file using "Paint" and saved it as a PNG file, after doing that I could upload the image.

answered by Rubén Hernández G2G6 Pilot (464k points)
This answer has great potential.

;)  

I am using an iPad and (thus?) don't have paint.

Imthink it is a jpg.

I am having an additional problem in that my gmail frequently objects to sending a file ( which it has sent) on the grounds that the enclosure exceeds the 25 mb limit. Often there was no enclosure but it was a chain of emails going to and fro. Could there be a connection?

Sir William,

There's this other post. Do you remember what the solution was?

I have been unable to upload from location#1. I was able to upload from location #2; same iP provider; same router. It puzzles me.

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