User ID not found???

Question

Got a request for two merges so I went to my watchlist and checked pending merges. On the suggested match I followed the link "comparison report on WikiTree" to compare before merging. 

Instead of seeing the profiles side by side I got this:

User ID not found: 15841966

Note: Profiles created after sunday, protected profiles and merged profiles are not part of public database.

Time taken: 0 s

Date of report: 2017-04-19 10:56:31

 

Logged out and back in again, same result. Checked the other suggested merge - same result but different number of user ID.

http://wikitree.sdms.si/function/WTWebDuplicates/Compare.htm?UserID1=15841966&UserID2=13110775

http://wikitree.sdms.si/function/WTWebDuplicates/Compare.htm?UserID1=15841971&UserID2=13110776

 

What happened? Something wrong with the profiles? With my account? Please advise.

Comments

"User" = profile to merge.  They're brand new profiles, created yesterday.

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So you should not be using the comparison at WikiTree+ because it is updated once a week.

Use one of the other comparison links, that don't go to sdms.si

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Thanks RJ and Eva! I searched the forum but did not find answer.

One would think the word "User" is meaning me (my account), not the actual profle. At least I do, as English is not my native language.

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Maggie, English is my native language and I also speak technobabble (I'm a computer geek, by profession) but I fully agree with you that the error message you saw is meaningless to a human being.

If you look at the 2 links in that message, you see that each one includes an ID number - that is for the profiles that are to be compared.  It was one of those ID numbers that was apparently not found, for one of the reasons in the "note".

That same "note" also mentions "public database", which is a copy of the actual database.  The links are to an external server, not to the WikiTree server and I don't understand why any link that would ever be used on WikiTree is being directed to a different server to get its data.  At any rate, that is the reason for that error, which I think should never have happened.  When you compare 2 profiles here, you should be comparing them on the real, live, database here, not on some copy of it that only gets updated weekly.

Eva's advice is very good - but, that is also a problem - when you choose a link to "compare", how are you supposed to know what server it is going to?????

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I agree, Gaile. You shouldn't have to get into those situations. And you shouldn't have to be fluent in technobabble to use a genealogy site. From following g2g it is quite obvious that this is all too often the case.