Trying to get all info into one area under one file name.

+2 votes
Confusion exists on the Steffani -3 account.  I am trying very hard to get everything into one pot.  I have been the responsible person for the "Bessie Ballard Family History" Tree since 2013, with all of my collected material in that file.  I had my DNA done and activated in February, 2017, by and it came back under Joan Steffani Familly Tree.  I want very much o be a part of Wikitree, and cannot seem to make any headway on getting things straightened out.  Since this all started, I now am unable to get my DNA results to show up at all on the computer.  What I need is help to get this all collected in the same place.

I would appreciate any assistance that could be given to me.  Thank you.

in The Tree House by Joan Steffani G2G Crew (400 points)

1 Answer

+1 vote
Joan, you might want to add some tags to your post, like mentors, that will help get your post attention, but I will answer your question the best that I can. First of all, I noticed that you are registered as a guest member which gives you only limited rights on Wikitree. I would suggest that you look at the different types of Wikitree memberships under the drop down "Help" list at the "Intro to Wikitree" tab. If you become a full-fledged member, you will be able to do more with your profile and family tree.

Also, I tried to find your family tree on but I found nothing. Do you have an active account with ancestry? Did you withdraw your DNA from them? If you never opened an active account with them and created​ a family tree, I don't think anything will show up.

Third, what most of us who want to compare DNA do is upload our or other DNA test results to and use those results as a matching tool. Give us a little more information about what is going on and perhaps we can address your questions better.
by Edie Kohutek G2G6 Mach 7 (74.2k points)

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