Matches with my great grandparents were rejected by other person help please

+9 votes
As I was adding my great grandparents on my tree  I was able to find a match  on someone else's tree. When I clicked to merge since you can't give them a new number they rejected the match. There tree dates are one year off of mine, but the  Photos are the same. Can someone please help me with this. I have sent the person a private message regarding this and explained who I was as his tree does not list my grandfather or his siblings. And I'm not done adding family yet as I have to pull it from my ancestry account
in Policy and Style by Alicia Garner - Kinlaw G2G Crew (880 points)
edited by Keith Hathaway
Hi Alicia, nice to meet you.

It sounds like you have done absolutely everything correctly...congratulations on connecting your branches to existing profiles!  That is great news.

I'm sorry the other manager rejected the match; we assume it was a mistake or they were just being cautious.  People run on different schedules and priorities :)  A note from them explaining would be nice and helpful.

Nothing to worry about though.  We'll get that connection made and have you steaming forward again.  Doesn't hurt to work other profiles and lines until resolved...we all have plenty to do for sure and it's far better than fretting about one branch (as though it's urgent time-wise).

Let's take a look at what we can do....
I noticed you asked Julie Ricketts (Fiscus-32). It's nice that you've met her as she is awesome.  Her answer will be spot-on and her guidance most correct.

You are in good hands so I'll slide outta here.

Thank you
Maybe if you source your profiles and can prove relationships, it might be good for arbitrating disputes.  If the open profiles remain Unsourced, other members can source them. Do you need help sourcing?

1 Answer

+6 votes
Best answer
This article might help you. It outlines the steps of exactly what to do when someone refuses to collaborate.
by Jourdi Cleghorn G2G6 Mach 2 (27.2k points)
selected by Alicia Garner - Kinlaw

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