Hi Lianne,
I did download the two different images and saved them with different file names. One was for Thomas H Norman and one was labeled Kreps/McCallister. The message I got was something like, "you have downloaded another image that appears to be the same as file XYZ. If this is the case, add the current profile ID to the image you are uploading."
Something like that; I don't have the message in front of me. I tried it multiple times and when I checked the two URLs they were slightly different; the final 3 or 4 numbers at the very end were different. I am still relatively new at this; perhaps I am not doing it correctly.
Also, I am not sure that I am entering the source URL correctly in the "Source" section of the profile. The guide says to use brackets [ ] for URLs. Sometimes I have entered the title of the document as Ancestry has listed it, with Ancestry's page number, assuming that people without access to Ancestry might wish to know what kind of document it was, rather than a URL they couldn't access. What is your advice?
Thanks so much!!