What do you do if the Profile Manager does not respond to either your private emails or a post on the profile?

+7 votes
WikiTree profile: John Whitney
asked in Policy and Style by Cheryll Jacko G2G Crew (540 points)
recategorized by Keith Hathaway

2 Answers

+7 votes
Best answer

This profile manager has not been active since 2015. You will need to file an Unresponsive Profile Manager request. On the profile in question, click on "Family Tree & Tools." Scroll all the way to the bottom and you will find a link for Unresponsive Profile Manager. Click there and follow directions.

You might also message Abby Glann since she is the one who Project Protected the profile and ask her for help.

answered by Shirley Dalton G2G6 Pilot (408k points)
selected by Cheryll Jacko
Thanks you very much :)

Which reminds me that I posted the required notifications to a fellow a week or so ago and I need to make sure he hasn't responded and do the Unresponsive Profile Manager thingee.

What happens if the PM's profile page is set up so that you cannot get the link for the form?  And my attempted emails to her have produced a WikiTree warning: "Please note that the recipient, Kara Nelson, has not confirmed their e-mail address. We have no way to know if this message will be received."  Kara Nelson formerly McDonald

.  Comments on her profile illustrate that others too have been unsuccessful in contacting her.... 

You do not go to the profile manager's profile for the Unresponsive Profile Manager request form. You go to the profile you are interested in and want access to.
The form is not accessible on that profile either (it is locked as living).
Then you will need to message info@wikitree.com for assistance. Explain why you need access to the profile of a living person.
Thanks Shirley.   I was afraid that that would be my next recourse.  Just checking to see if I missed a step.  (FYI, the "living" profiles in question were created in 2010 and one had died in 2001 and another in 2003 and another sometime in the early 1900s.)
+1 vote

This person certainly fits in the scope of the Connecticut project (I believe Southold was part of the New Haven Colony), so you should be talking with that project.

It's clear from Henry Whitney's profile that the mother of John Whitney was his unknown first wife, but I'm confused by some of the details on the various profiles:

  • John's profile data section has a birthdate in 1645;
  • The text of his profile says he was born before 1644 in Southold;
  • Henry's profile says that John was born in England in about 1642
  • The marriage data for Henry and the unknown wife show marriage in 1644
  • The text of Henry's profile shows he married the Unknown wife in 1642.

I can guess at the reasons for these discrepancies, but it's best not to guess. If you have been actively researching this family, this would be a good time to sort out the discrepancies and document the basis for the various dates and date estimates with footnote citations in the profiles. If there's uncertainty about John's birthplace, do discuss that in text. 

answered by Ellen Smith G2G6 Pilot (890k points)
I added the mother after refreshing my memory on the earlier discussion of this family. But please do see about adjusting the dates to reduce the discrepancies.

Related questions

+4 votes
1 answer
90 views asked Jun 28, 2017 in Policy and Style by Teri Rouse G2G Crew (430 points)
+3 votes
1 answer
+4 votes
4 answers
143 views asked Jan 31 in WikiTree Help by Alex Stronach G2G6 Mach 6 (63.2k points)
+4 votes
2 answers
150 views asked Aug 27, 2018 in The Tree House by Jo Gill G2G6 Mach 6 (63.6k points)
+5 votes
1 answer
132 views asked Dec 7, 2017 in WikiTree Help by Charlotte Parker G2G4 (4.3k points)

WikiTree  ~  About  ~  Help Help  ~  Search Person Search  ~  Surname:

disclaimer - terms - copyright