whenever i attempt to save gedcom file , i get a message that reads "error saving file"

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65 views
in Genealogy Help by Joe Brown G2G Rookie (130 points)

1 Answer

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Hi Joe,

Is it just a coincidence that this other question was asked within an hour or two of you asking yours?

http://www.wikitree.com/g2g/3965/gedcom-backup-problem

I'd answer you the same way:

I assume you've received the e-mail that says your file is ready for download, and you're clicking on the link?

Have you tried right-clicking the link with your mouse, and selecting "save link as"?

 

 
by Chris Whitten G2G Astronaut (1.2m points)
Hi Joe. Don't answer -- there is a bug here. We're working on it. We'll update you when it's identified and fixed.
Hi again, Joe. We found and fixed the bug. Thanks for reporting it and for your patience.

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