Is there a problem with sending emails to members. [closed]

+7 votes
186 views
I had to change my email address on Wikitree and I just noticed that I do not receive notifications of best answer chosen or comments after my answer on G2G. I do get the Wiki Genealogy Feed but I am not sure about anything else. I tried to reset all of the email settings and save them but the problem is still there
WikiTree profile: Dale Byers
closed with the note: Resolved
in WikiTree Tech by Dale Byers G2G Astronaut (1.4m points)
closed by Dale Byers
Hi Dale,

We used to tag things "tech" to signify technical issues, but that has changed.

We now use the tag "bug", which is followed by a member of the Team.

1 Answer

+2 votes
Dale ~

This reminds me of a situation where a very active member merged his profile into another.  It was either that or he changed the spelling of his LNAB.  As it turned out, he was not able to take his G2G points/activity with him.  He had to start over.  

So apparently your profile account and your G2G account are somehow separate.  If you contact someone in admin., they might be able to resolve this.

Have you checked your old email for your G2G activity?

I may be way off here.
by Mary Cole G2G6 Pilot (102k points)
Mary, I did get an email about your answer so it might be fixed. I do not care about the G2G posts as such, I just hope that I am not missing any other emails from WikiTree that could be important, and yes I have checked all of my email accounts every day including the Junk mail and/or spam folders and nothing has come thru from my G2G activity for over a week until today with your answer.  So far as I can see this has not affected anything else about my G2G account. I put off changing my email as long as I could because I did fear a problem with that action, but last week I no longer had a choice because I totally lost all of the information on my computer, yes I do have backups but it did not save passwords or other account information, and had to change browsers as a result.

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