Please unfreeze "Import Approval by [my name]: Incomplete", which appears to be stuck without recourse by me?

+4 votes
99 views
I signed up and uploaded a GEDcom (which I realized within a few minutes was too large for full import, so I deleted it and uploaded a slimmed-down GEDcom).  However, https://www.wikitree.com/index.php?title=Special:UploadGedcom&action=report&gu_id=90833 is hung up waiting on my approval, but I have no link/option to approve it and get the import completed.  Please help...
WikiTree profile: Trevor Copeland
in WikiTree Tech by Trevor Copeland G2G Rookie (240 points)

Attention: SYSOPS - my answer below did not help. Please address or advise. Thank you!

Hi Trevor,

Eowyn or Erin should be in contact with you. If there isn't a message in your inbox (or spam folder), e-mail info@wikitree.com.

Chris

Thank you. No such message had yet arrived (including check of spam folder), so I sent a request to info@wikitree.com, referring to this thread/ my request for help.

1 Answer

+2 votes
Hi Trevor, nice to meet you.

No worries or hang ups, all is well.  You did not approve it therefore it is not in use and will be deleted automatically soon.  Just continue on with your new one.

You can click the option to manually delete any time before import if you choose:  https://www.wikitree.com/index.php?title=Special:UploadGedcom&action=delete&gu_id=90833

I hope this is helpful...please let me know if you have any troubles.

Have a nice day :)
by Keith Hathaway G2G6 Pilot (606k points)

Thank you for responding, but this didn't answer my question/ problem. So, I'm still seeking help, please.

 I want to approve the tree # 90833 (which I uploaded for actual import and use after I deleted # 90821).  However, I don't have any option/ability to complete the import, and the GEDcompare is not available for viewing either:  https://www.wikitree.com/index.php?title=Special:UploadGedcom&action=review&gu_id=90833 just pulls up:

"Trevor Copeland's GEDCompare Report   

This import is not yet ready to review. You can watch the pre-processing progress here."

the "here" link just loops me right back to the following (which does not provide me with any way to actually complete "Import Approval")

First  Upload to WikiTree: Complete

20170614 gedcom Copeland family MyHeritage SMALL-Direct-ONLY.GED was uploaded by Trevor Copeland 2017-06-14 19:07:42. The raw GEDCOM is 681420 bytes. It contains 258 individuals with the earliest person born 1515. It includes 183 sources.

Second  GEDCompare Report: Complete

Third  Import Approval by Trevor Copeland: Incomplete

Sorry about that Trevor, I see now.

I'll do a couple things to make sure this gets brought to the attention of the SYSOPS. Might be a glitch.

Hang in there :)

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