Why was my account terminated? [closed]

+2 votes
206 views

Please help me understand why my account appears to have been abruptly deleted/deactivated without any communication or notice.  Am I now banned from WikiTree?  Or was this a glitch?

As far as I know I followed all protocols.  I spend a couple days acquainting myself to the rules and how things work on the site.  I created a handful of profiles manually to learn my way around before uploading a couple gedcoms, representing about 20% of my tree.  Then I set out to clean things up and have already spent considerable time on it over the past several weeks.  I understand many of my profiles are poorly sourced and that there are likely many errors, but I'm working through them and I'm committed.  I initiated several merges that appeared to be clear duplicates and I was working through my list of unconnected profiles after the gedcom import.  The only explanation I can think of is that I connected people without good sources?  

If I was intentionally banned it's very discouraging to have been so abruptly terminated without any warning, notice or even explanation.  If I was causing problems a simple communication would have addressed it.  Such actions seems to fly in the face of all the efforts to encourage and motivate people to contribute.  

closed with the note: Being resolved by sysops
asked in Policy and Style by Dan Ash G2G Rookie (220 points)
closed by Keith Hathaway
You're still listed as a guest. You need to do your interest tags and sign the Honor code as a Volunteer.
Sorry for the confusion.  I created another account to post the question on the forum.  The account that was deleted is bernfeld-25.
Did you by accident perhaps, delete your email address? That will have the effect of terminating your account.

Do get in touch with info @wikitree.com and explain the problem. Accounts are not terminated without contact with the individual first.
Hi, Dan --

I'll be sending you an email shortly to ask for additional information. I don't want you to share your email address, etc. in the forum. :-)

1 Answer

+3 votes
 
Best answer
Hi Dan!

 Sorry to hear that you had some difficulty on wikitree. If you feel your access may have been terminated you will need to email info @ wikitree.com (remove spaces) and they will be able to help you best.

Have a great day :)
answered by Steve Schmidt G2G6 Pilot (347k points)
selected by Keith Hathaway

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