Hi Elena, nice to meet you.
This is easily fixed :)
It sounds like you are able to find the profiles of your mother and father (if not please let me know). You will want to note their ID#s (such as Hathaway-1200 for mine or Novaco-1 for yours). I record these on paper. Then from your profile you can click above your name to "add father". On the next page don't worry about filling in all the blanks, just enter your father's ID# in the first space provided (it's labled) and click next to it to complete. Do the same for your mother and it's done.
I hope this helps. Please ask if any more questions come up.
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