Trying to find matches little boxes aren't there [closed]

+3 votes
78 views
I'm trying to match the Cole profiles , but the little boxes only go half way down the page. What if any thing am I doing wrong?
closed with the note: Resolved
in WikiTree Tech by jEAN Cooper G2G2 (2.4k points)
closed by Julie Ricketts
Could you be a little more specific. There are lots of little boxes on wikitree. Are you on the Cole surname page? Or a search page? Or somewhere else. Try refreshing the page. Or leaving the page and go back.
i'm on the Cole surname page. I'm talking about the small  boxes that we check to compare Profiles while removing duplicate profiles. I was doing it last night and the whole column had a box no only the top half has one.
I see precisely what you mean and I was on a different page. On the surname page, bring up the merging and matching option. Then the compare check boxes populate but only for part of the list.
We're going to have to wait for Tech to take a look. I've added the tag "bug" to the post.
Anne and Jean --

Can you tell me what browser and device you're using?? In other words, are you on a laptop or desktop computer, a tablet, or a phone??

Thanks!
Desktop, Mac, Firefox. Although it seems to be ok using Chrome and Safari.

2 Answers

+2 votes

If you put the surnames in order by date order or alphabet order, the link to 

Show merging and matching options 

will show up on the right side of the page

I just tried and it worked for this surname and the boxes go all the way down the page.

by Emma MacBeath G2G6 Pilot (676k points)
+3 votes
Jean, et al ...

It looks like there could be an issue w/ the display of the checkboxes in List View. If you click on Table View, you'll be able to use them again.

I'll look into this further. Thanks for letting us know!
by Julie Ricketts G2G6 Pilot (359k points)
edited by Julie Ricketts

All righty ... When you come into the page in List View, you will probably see the following paragraph at the top of the list of profiles:

This COLE index was pre-built so it loads quickly. Click here for live data and advanced tools for collaboration, genetic genealogy, surname projects, etc.

You'll need to "Click here for live data" in order to make the Matching and Merging options available ... they're one of the advanced tools that are mentioned.

That should fix what you're seeing. If it doesn't, please let me know!!

That did not work Julie
UPDATE: This turns out to be an issue with the page loading slowly on some computers/browsers.

If you encounter this problem, please clear your cache and reload the page. It doe take a few seconds for the checkboxes to load, sometimes even when you're just paging down the screen.

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