When i hit the answer and the white message comes up i touch it but nothing happens for me.

+7 votes
119 views
I need to merge My duplicated uncle but when I try to get the instructions I DON'T get anything when I press down on the white tab. And I am practically computer illiterate so I don't know what those options mean. I use a kindle 10 fire only and have never had any comp training. But I do know that I should be getting to see the answers to the questions on the blog. Thank you for all of your help. I'm new here.
in WikiTree Tech by Deborah Stetser G2G3 (3.9k points)
Hi Deborah, Welcome to Wikitree!  

I'm no expert either, and I don't know what you're seeing, but I think I have proposed a merge for your duplicate uncle, This should generate an email to you, as the profile manager for one or both of the duplicate profiles. You can click the link in the email to find the screen where you can approve the merge.

The Privacy settings prevent other users from approving it. This happens because other members of Bobbie's family may still be alive. As you work backwards in time, and there is no risk of a person still being alive, the system opens up..

If the proposed merge doesn't work, you can contact info@wikitree.com via email. It helps them if you provide the url in your request for help for one or both of the profiles you are looking at. This can be the whole path (www.wikitree.com/ etc) or simply the profile reference: Stetser--10 and/or Stetser-11 that you can see on the top menu.

Hang in there!  When I first joined, I was confronted with duplicates and errors that already existed.  Once I began to learn how the system worked, it became easier to straighten things out. My key message is that there are other people bumbling along in Wikitree who are just like you, and we help each other out when we can.
Hi! It will all be ok. Take a deep breath and Just keep swimming!

https://youtu.be/dBtc254NIMc

1 Answer

+5 votes
 
Best answer

Hi Deborah, Welcome to WikiTree! Click here for help with Merging.

Open both profiles at bottom of profile with the higher profile ID number click initiate a merge, then click compare profiles, then at top click merge profiles. Enter the two profile ID's, the smaller of the ID profile should be entered into the bottom box that says this will be the profile after the merge.

by David Selman G2G Astronaut (1.3m points)
selected by Laura Rose Carter

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