Should I re-upload a GEDCOM that has not shown on GEDCOMpare for two days?

+3 votes
85 views
Uploaded a GEDCOM several days ago and just keep getting the same "reload the page" response when I access the GEDCOMPARE page.  I don't want to make a mess of things by having two of the same out there.
asked in WikiTree Help by Chief Brace G2G Rookie (220 points)
retagged by Maggie N.

2 Answers

+4 votes
Try deleting the old one and upload after it is deleted
answered by Noah Atwood G2G Crew (330 points)
Can't find a "delete" button on my GEDCOM info page.  I know that there is supposed to be one on the GEDCOMpare page but we haven't gotten that far yet!!! I will look again.
+3 votes
This has been happening sporadically. Send a message to the team at info @ wikitree.com -- and include your gedcom file as an attachment.
answered by Ellen Smith G2G6 Pilot (892k points)
Thanks for the input.  I have sent two emails, both with the suggested subject line, and haven't heard anything back.  I am thinking that maybe I have something screwed up in my profile or ...?  I got your emails though!!
it can take a while for admins to respond to your email. they get a lot of email and are quite busy.
Thank you!  That was what I was kind of thinking.  It's a great site and kudos to all that keep it going.

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