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Should I re-upload a GEDCOM that has not shown on GEDCOMpare for two days?
+6
votes
205
views
Uploaded a GEDCOM several days ago and just keep getting the same "reload the page" response when I access the GEDCOMPARE page. I don't want to make a mess of things by having two of the same out there.
gedcompare
gedcom
tracked_bug
asked
Dec 1, 2017
in
WikiTree Help
by
Living Brace
G2G Crew
(
310
points)
retagged
Dec 1, 2017
by
Maggie N.
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2
Answers
+7
votes
Try deleting the old one and upload after it is deleted
answered
Dec 1, 2017
by
Noah Atwood
G2G Crew
(
420
points)
Can't find a "delete" button on my GEDCOM info page. I know that there is supposed to be one on the GEDCOMpare page but we haven't gotten that far yet!!! I will look again.
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+6
votes
This has been happening sporadically. Send a message to the team at info @ wikitree.com -- and include your gedcom file as an attachment.
answered
Dec 1, 2017
by
Ellen Smith
G2G Astronaut
(
1.5m
points)
Thanks for the input. I have sent two emails, both with the suggested subject line, and haven't heard anything back. I am thinking that maybe I have something screwed up in my profile or ...? I got your emails though!!
it can take a while for admins to respond to your email. they get a lot of email and are quite busy.
Thank you! That was what I was kind of thinking. It's a great site and kudos to all that keep it going.
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