email no longer recognized--had to create a guest membership--don't want to start over--please help

+8 votes
160 views
Hi, this is pretty frustrating.  I joined about a year ago. Did some work. Got some certifications.  Had my name associated with quite a few records as the sponsor.  I have continuously received emails and updates through November--none for a month..

I had been traveling and working on business projects and was not active for a few months.  Have I been purged?

Tried to log back in and get involved again. My email is no longer recognized. My name has been removed from the records I set up.  I set up a new account as a guest member. Do I need to start all over again--if so, I probably won't.

--Ben Brink
in WikiTree Help by Ben Brink G2G Crew (370 points)
retagged by Lynda Crackett

3 Answers

+8 votes
Hi Ben, welcome back.

Do you still know your user ID? All profiles you created should still be here. Under certain circumstances a profile manager can be removed from a profile, but even that can be reversed. Either way the profile stays (or is merged if it's a duplicate).

You should probably contact the WikiTree team at info@wikitree.com.
by Lennart van Haaften G2G6 Mach 1 (17.6k points)
Yes, contacting the team is the right way to go.

Hi, my user name should be my email--the same one I just set up a guest account for. It is ~email removed for privacy~.  It could possibly be just benbrink--I use that sometimes--but I don't think so and it doesn't work either.

I have contacted the team--thanks for the advice.
Hi, Ben!

It looks like Abby got you started again.

I removed your email address from the above post to make sure it didn't get picked up by spammers.

Good to have you back! :-)
+5 votes
If this was you (Brink-989), then it appears your closed your account
by Dennis Wheeler G2G6 Pilot (537k points)
I don't think that is me--I keep pretty good records and I cannot find this.  When I do a search on this website, I cannot find Brink-989, so I can't really confirm.

I certainly did not, at least not intentionally, close my account.  Thanks.

I really appreciate your help.

--BB
sorry... I should have made it a link to make it easier for you: https://www.wikitree.com/wiki/Brink-989
+4 votes
As far as starting over, since we do not delete any of the work that has been done to date, that answer is almost certainly no. You might need to work with the admins to see if open profiles can be transferred back to you fairly quickly, and work with others who may have taken up a few and started working with them, but your work is most likely still out there.
by Scott Fulkerson G2G Astronaut (1.2m points)
Thanks. I'm answering the other comments regarding the account now.

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