Question

If Admin WikiTree is the profile manager what happens to this rest of the profiles the individual managed?

Answer 1

Admin WikiTree becomes the profile manager when a user deactivates their account by removing their own email address. All private profiles managed by that user become managed by Admin WikiTree. All public and open profiles become orphaned (assuming there were no other PMs).

Comments

That's what I thought. So, what do you do if the profiles aren't orphaned and the individual is still the manager?

---

How could the individual still be the manager if their account is no longer active? Do you have an example you could point to?

---

Sorry Jillaine This was back in November. It was the case though. A team member fixed the issue.