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How do I get help logging on? I have tried having a new password emailed to me, but it doesn't seem to be working
+4
votes
147
views
account
email
asked
Jan 7, 2018
in
WikiTree Tech
by
Cathy
retagged
Jan 7, 2018
by
Dorothy Barry
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1
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+6
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Best answer
Cathy if you have checked you are using the same email address you used to register with, and the password combination is not working the only thing you can do is send an email to: info [at] wikitree.com and they will sort the issue out for you.
answered
Jan 7, 2018
by
Wendy Sullivan
G2G6 Pilot
(
159k
points)
selected
Jan 20, 2018
by
Susan Laursen
Thank you Wendy, it is the email that I receive messages from them at, so I will email them.
I have e-mailed info@wikitree.com on January 6, 2018. I have received no reply as of yet. Any other suggestions?
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