I uploaded my Gedcom a week ago and have not received email, where is it? .

+3 votes
77 views
Please help I uploaded my gedcom a week ago and I have not seen or received an email. I have looked and it says it's completed but I can't find it anywhere and I have clicked on the compare tool and it tells me I have not uploaded a gedcom. I am confused can anyone help. thank you
asked in WikiTree Help by Anonymous Kobrin G2G Rookie (220 points)
retagged by Ellen Smith

2 Answers

+2 votes
answered by Karen Harbert G2G6 Mach 2 (26.2k points)
Thank you Karen for your answer. However I got to the place already that you sent me the link for. I can see where I have uploaded my gedcom. But when I click on the compare tool to find matches or even my family tree it says I have uploaded nothing I cannot find where my completed report is it says it's been completed but I can't find it that's the problem I'm having and the only thing I can enter is my name I must be doing something wrong. Can you help me a little more please
Something went wrong with your upload. This happens sometimes, for reasons not yet determined. Contact the Team at info @ wikitree.com for help.
–1 vote
It has been happening to a lot of us. Unsure of what to do but you are not alone.
answered by Jillian Sommer G2G6 Mach 1 (12k points)

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