I have uploaded a gedcom but can't access GEDCOMpare Reports and it tells me that I have not uploaded a gedcom.

+3 votes
in WikiTree Help by Graeme Jury G2G Crew (970 points)
retagged by Dorothy Barry

3 Answers

+3 votes
Best answer
Hi Graeme,

Every now and then a GEDCOM gets hung up in our system during an upload.  This happened with one of your recent GEDCOM uploads.  Resubmitting it will cause the same problem to occur. If you'd like to send me your GEDCOM file, I can create a fresh GEDCOM with my family history software and you can upload that one instead. This has worked for others in the past.  You can send it to eowyn at wikitree .com.

Let me know if I can help.
by Eowyn Walker G2G Astronaut (1.8m points)
selected by Graeme Jury
Thanks Eowyn et al, you put me on the right trail. As you suggest uploading the same ged will produce the same result. The ged I had came from a My Heritage download and so I imported it into Gramps and exported it again and re-uploaded. I also uploaded the file that you sent to me Eowyn and both correctly loaded and produced a GEDCOMpare Report. To avoid confusion I have deleted one of them and tried some matches with my parents and grandparents and everything is working.

I do have some matches with 2 existing records who I am sure are the same person so I assume that I match them both but before I get too far into it I will read the manual.

I have become aware that there are a lot of people keeping an eye on newbies and I am grateful for this.

Regards, Graeme

Will you please do that for me two? I have tried to download this same gedcom for more than a month now and it is not working.
Sure,  send me your file.
Eowyn - I have encountered the same issue with my GEDCOM file, exported from MyHeritage. Would you be so kind as to attempt a reload of mine?  I have no other software to create another such as you can do. Do I need to send you the file, or can you access it with these details: GEDCOM 131755: 853lcr_7824926858059q9y8j2g3c.ged
+6 votes
Try again to access your GEDCOMpare Report. I just went to it. You can find a link to the report from your Contributions list.
by Shirley Dalton G2G6 Pilot (488k points)

Thank you for the response Shirley. Still having no luck. I navigated to the page saying "Your Contributions to WikiTree" and it says "06:08: You uploaded Jury_Bryan.ged for GEDCompare" So it looks like the file uploaded although I did not get any confirmation of this after 24 hrs.

I navigated to the GEDCOMs page and at the bottom it states

GEDCOMpare Reports

You have not uploaded a GEDCOM yet.

It won't do anything if I click the GEDCOMpare Reports button and I'm a bit lost from here. Would appreciate guidance on next step from here.

Something went wrong. This happens intermittently, and we need sysop help to fix it. Send a message to the Team at info @ Wikitree.com
Thanks Ellen, I have sent off a request as you suggested and will keep you posted.
+1 vote
Sorry, I found an article on this and have found it now. I did search before putting the question up, but I am sorry for not finding this article first. Thank you to those who helped.

by Stephen Briggs G2G Crew (350 points)

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