I have started using my scratch pad on my Nav page to keep track of TL requests, and unresponsive manager requests. This allows me to easier understand that I have sent several TL requests to the same person or that I have asked for unresponsive manager requests of the same person. So, then when I write a private message to the person, or post on their profile, I can be very specific in what I need from them. I have found that to be more effective than the general statements we usually make.