Is there a known issue when using the remove option to edited profile connections? [closed]

+3 votes
160 views

I have been trying to remove the connection between Applegate-2103 and Applegate-1185

When attempting the option to remove his father without providing an alternative, I get the error messages:

The First Name is required. Enter Unknown if necessary.
The First Name can only contain letters, spaces, periods, and apostrophes.
The Last Name at Birth is required. Enter Unknown if necessary.
Sorry, the Last Name at Birth can only contain letters, spaces, periods, and apostrophes.
A Birth Date or Death Date is required unless the person is still living. Enter an estimate if necessary.

When I attempt the remove a child option, I get error messages:

The First Name is required. Enter Unknown if necessary.
The First Name can only contain letters, spaces, periods, and apostrophes.
A Birth Date or Death Date is required unless the person is still living. Enter an estimate if necessary.

I manage both profiles. The data indicated as missing in the error messages is not missing from either profile and PPP is not involved.

closed with the note: answer received
in WikiTree Tech by James Applegate G2G6 Mach 5 (57.4k points)
closed by James Applegate

2 Answers

+8 votes

Hi James,

At the bottom of the page "[replace/remove father]" of William Applegate you will find the button "REMOVE SAMUEL AS THE FATHER OF WILLIAM APPLEGATE". Clicking on that button should work.

(I did it and it worked. Then I attached Samuel as his father again. See if it works for you)

by Rubén Hernández G2G6 Pilot (825k points)
I am still getting the error messages.

Please click on the button "REMOVE SAMUEL AS THE FATHER OF WILLIAM" here:

https://www.wikitree.com/index.php?title=Applegate-2103&action=editfamily&w=father#remove

If this doesn't work for you, you may want to edit this question and add other tags like "bug", "sysops" "software", "errors".

I was able to remove the connection this way as can be seen on William's changes log.

I´ll gladly remove the connection again if this doesn't work for you.

Thank you for your efforts and the suggestion of addition tags for this thread. Same results. I even switched browsers to no effect.
I removed Samuel as the father of William again with no issues. I hope someone with technical knowledge can expain why you were not able to do that from your end.
+5 votes
James,

Can you walk me through what you're doing step by step,  with exactly what you're buttons/ links you're using?  Thanks; you're the first to notice something so as much as you can give us will be helpful.
by Abby Glann G2G6 Pilot (731k points)
From the child's profile page select the edit tab.
Select the [replace/remove father] link.
Select the "Remove Samuel as the father of William" button.
I will continue to look into it; I cannot see what would be doing it. Are you still having trouble or was it just this family?
Thank you.

It is systemic. I'll try a workstation at a public library to see if it is an issue with my home tech. I hope it isn't.

Yes, it is my home tech. At the library they inspected the WikiTree page and it only had a warning: the SSL certificate used to load resources will be distrusted in M70.  When I repeated what they showed me at home I got lots of errors starting with the SSL be untrusted.

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