The current SPAM mail issues

+10 votes
116 views
In the last week Wikitree has unfortunately had a spammer doing their stuff by the private messaging system. The team has been doing a great job in trying to stop this spammer as soon as they realise it is happening.

What steps can be taken to reduce the opportunities for this person and any future occurrence.

One thing I have seen asked is if the "bot" challenge question can be varied. It has been "ten" for a while so we need a better option.

Another thing is maybe reducing or having to have messages vetted for any guest members.

What do people think?
in WikiTree Help by Darren Kellett G2G6 Pilot (109k points)

1 Answer

+4 votes
Varying the bot question is a good idea, which I think ought to be implemented. I also think it would be prudent for people to be asked not to give away the answer(s) to it on G2G (not intended as criticism of you, since the horse bolted on that a while ago). That probably won't make a lot of difference but it's a sensible precaution.

Also, on other, mostly forum based sites, you have to have built up a certain amount of "Kudos" -  made a number of public posts before you can PM people. Maybe we could have it so you have to have created a small number of profiles, say 5 - your own and 4 others. This would be a disincentive to people who just want to spam but there is a risk they might create rubbish profiles just to be able to spam.

Alternatively, it could be having made a small number of posts on G2G - 3 or so would seem fair. Or it could be linked to G2G points by having a small point earning threshold you need to pass.
by Gillian Causier G2G6 Pilot (182k points)

Gillian said:

Also, on other, mostly forum based sites, you have to have built up a certain amount of "Kudos" -  made a number of public posts before you can PM people.

This not true! PM can be sent even without login to WikiTree.

I got an anonymous email spam this morning.

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