I added my mother and invited her, she has forgotten her password and I am unsure how to get back onto the Trusted List?

+2 votes
71 views
WikiTree profile: Kathy Brennan
in Policy and Style by Stephen Norman Craig McCallum G2G6 Mach 2 (23.0k points)
retagged by Ellen Smith

2 Answers

+3 votes
 
Best answer

If your mother still has access to the email account used in her registration, she can request a password reset from the login screen. The bottom of the screen says "If you've lost your password enter only your e-mail address above and click here".

by Ellen Smith G2G Astronaut (1.2m points)
selected by Stephen Norman Craig McCallum
+3 votes
Over on the right hand side of a profile page under the heading of collaboration.
by Rodney Long G2G6 Pilot (570k points)

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