I tried to download a gedcom from Wikitree. But Rootsmagic could not read it. What did I do wrong?

+5 votes
204 views
in WikiTree Help by Stephen Freeman G2G1 (1.9k points)

4 Answers

+5 votes
Hi Stephen,

First, does the file have a .ged extension?

To open the GEDCOM in Rootsmagic, go to File > Import, choose the option that says "GEDCOM (Other programs)", find the file in your computer, and then choose to create a new Rootsmagic database or merge into your existing one.
by Jamie Nelson G2G6 Pilot (332k points)
+3 votes
Jamie,

Yes, it has a .ged extension. I tried to import gedcom using Rootsmagic, but although the file was in the directory, Rootsmagic did not recognize it as a gedcom (meaning that when searching for the file within the directory, the filename remains pale gray = unclickable, as if it was not a gedcom.)
by Stephen Freeman G2G1 (1.9k points)

typically, that (grey, unclickable) is because of the file extension....otherwise...

open the file in a text editor and post the first 5-10 lines of it here.

+3 votes
The name of the file is ligon.ged

The file type is plain text.

The first character of the file is the 0 below:

0 HEAD
1 SOUR WikiTree.com
2 NAME WikiTree: The Free Family Tree
2 CORP Interesting.com, Inc.
1 DATE 15 Jan 2018
2 TIME 00:41:38 EST
by Stephen Freeman G2G1 (1.9k points)
indeed, looks like a valid gedcom file.

I'm personally not familiar with RootsMagic, you might need to email a copy of your file to someone else to help debug it (or they can generate their own WikiTree gedcom)
+4 votes
Thank you to Dennis and Jamie for your help.

But I'm still stuck. Does anyone know what I am doing wrong and how to create a gedcom from Wikitree that Rootsmagic will recognize? Thank you.
by Stephen Freeman G2G1 (1.9k points)
Can you send the GEDCOM to jamie (at) wikitree (dot) com so I can see if there is a problem with the file?

I have no issue opening WikiTree GEDCOMs with Rootsmagic, but there may have been an error with yours.
WikiTree GEDCOM files have Unix line endings (newline character only). It is possible that some Windows/Mac programs do not recognize the file as text, and thus not as GEDCOM either.

Workaround: do not save the file directly from WikiTree to your computer. Open it in your browser and save it from the browser.

Related questions

+6 votes
4 answers
233 views asked Jul 27, 2015 in WikiTree Tech by Anonymous Barnes G2G6 Mach 3 (32.7k points)
+7 votes
0 answers
+5 votes
3 answers
380 views asked Dec 26, 2018 in WikiTree Tech by Billy Dunn G2G6 (7.9k points)
+4 votes
1 answer

WikiTree  ~  About  ~  Help Help  ~  Search Person Search  ~  Surname:

disclaimer - terms - copyright

...