Problem with my sisters request to join

+3 votes
97 views
I sent a request to my sister to join but when she went to accept it told her that the email was already in use. Is that because I was the one that created her profile. She has a pending family member badge on her profile. Could it be she used a different email than the one I used.
in WikiTree Help by Dallace Moore G2G6 Mach 9 (92.2k points)
retagged by Ellen Smith
Dallace,

I think she actually MUST have a different email address than you do.  Wikitree uses the email address to distinguish between different Wikitree members.

I think she has to join using a different email address, go through all the joining process, confirm the email address, etc.  Then, when she is a member of Wikitree, you'll have to add her to the "trusted list" of her own profile.  Then there will be two versions of her profile (the one created when she joined, and the one you created previously).  Those will have to be merged so she becomes one person.  If she needs help, you may need to ask her to add you to her trusted list as well.  That way you can go into her profile and help her.

Reba

1 Answer

+3 votes
I think if you put her e-mail address onto the profile you created for her, it will e-mail her and she can then take over the profile without a duplicate being created.
by Gillian Causier G2G6 Pilot (243k points)
Thank you Gillian, I went into her email and accepted the request and made a pw and we have an active family member and no duplicates. :-) yay
That's great!

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