RootsSearch problem

+4 votes
140 views
RootsSearch seems to be having a problem. I am not able to login. Anyone else having a similar problem?
asked in WikiTree Tech by Shirley Dalton G2G6 Pilot (412k points)
retagged by Ellen Smith
I just get the loading.....
I just get the loading....  what's wrong with it?
I have had the same problem for several days.  I've tried changing my password.  I've tried logging out and clearing my cache and nothing works.

5 Answers

+3 votes
I couldn't login either
answered by Peter Mulligan G2G6 (9.9k points)
+3 votes

I’ve not been able to get past the login screen for over 12 hours.  However I can get in by going to https://www.rootssearch.io/search 

 

answered by Deborah Talbot G2G6 Mach 3 (38.5k points)
+3 votes
You should be able to log in now.
answered by Jamie Nelson G2G6 Pilot (201k points)
0 votes
I can't login. Just keeps loading
answered by Dallace Moore G2G6 Mach 3 (37.6k points)
0 votes
I am still having a login problem
answered by Esmé van der Westhuizen G2G6 Mach 8 (83.6k points)
Don't understand why people are still having problems. There must be some kind of glitch. I've been using it for the last hour and not having any problems at all.

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