I have been unable to load rootsearch for the past few days, has something changed? Thanks, Laura

+8 votes
124 views
in The Tree House by Laura Holman G2G Crew (890 points)

2 Answers

+4 votes
Jamie's advice is to log off and log in again.  That has been tried continuously for the last five days, in my case, and it hasn't worked.
Apparently it worked for others according to their responses.   Try it but
don't hold your breath.
by Beulah Cramer G2G6 Pilot (294k points)
Beulah, did you also try clearing your browser's cache and cookies?
Computer NON-geek, NON-nerd here.  Self taught since age 76, now 81.
How do I clear them?
Here is a guide: https://kb.iu.edu/d/ahic
Clearing the cookies worked like a charm for me, thanks!
This is the solution that worked for me. Thank you!
+5 votes
I have no Idea what happened but in my case I just log onto familysearch.org and fill in the search information myself. I have found little difference in time doing this my way and in fact I have been getting better results.
by Dale Byers G2G Astronaut (1.4m points)

Related questions

+1 vote
2 answers
132 views asked Apr 21, 2020 in WikiTree Tech by Morgan Mulligan G2G6 Mach 1 (16.2k points)
+1 vote
1 answer
78 views asked Nov 1, 2018 in WikiTree Tech by Steph Meredith G2G6 Mach 8 (82.2k points)
+4 votes
3 answers
74 views asked Dec 9, 2020 in WikiTree Help by Lisa Linn G2G6 Mach 7 (74.6k points)
+2 votes
1 answer
108 views asked Oct 6, 2020 in WikiTree Tech by Allan Stuart G2G6 Mach 2 (23.3k points)
+4 votes
3 answers
161 views asked Jul 28, 2020 in WikiTree Tech by Stephen Davies G2G6 Mach 2 (26.5k points)
0 votes
2 answers
106 views asked Oct 1, 2019 in WikiTree Tech by Jackie Prentice G2G6 Mach 2 (28.6k points)
0 votes
1 answer
86 views asked Apr 10, 2019 in WikiTree Tech by Gil Davis G2G6 Mach 1 (13.0k points)
+22 votes
9 answers
+5 votes
2 answers
84 views asked Dec 1, 2018 in The Tree House by Steph Meredith G2G6 Mach 8 (82.2k points)

WikiTree  ~  About  ~  Help Help  ~  Search Person Search  ~  Surname:

disclaimer - terms - copyright

...