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I have been unable to load rootsearch for the past few days, has something changed? Thanks, Laura
+10
votes
243
views
rootssearch
asked
May 28, 2018
in
The Tree House
by
Laura Holman
G2G1
(
1.1k
points)
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2
Answers
+7
votes
Jamie's advice is to log off and log in again. That has been tried continuously for the last five days, in my case, and it hasn't worked.
Apparently it worked for others according to their responses. Try it but
don't hold your breath.
answered
May 28, 2018
by
Beulah Cramer
G2G6 Pilot
(
591k
points)
Beulah, did you also try clearing your browser's cache and cookies?
Computer NON-geek, NON-nerd here. Self taught since age 76, now 81.
How do I clear them?
Here is a guide:
https://kb.iu.edu/d/ahic
Clearing the cookies worked like a charm for me, thanks!
This is the solution that worked for me. Thank you!
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+8
votes
I have no Idea what happened but in my case I just log onto familysearch.org and fill in the search information myself. I have found little difference in time doing this my way and in fact I have been getting better results.
answered
May 28, 2018
by
Dale Byers
G2G Astronaut
(
1.7m
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