I have tried the suggestions about logging out, restarting your computer, cleaning your cookies, etc. So far it just continues to spin during log-in.
I actually had to go to https://apps.wikitree.com/apps/york1423/rootssearch and then it asked me profile-ID I wanted to search. THEN it asked for my Wiki-ID and password and ACCEPTED IT.
Is there a problem with the information it is trying to get from wikitree when we try to log in?
Just to clarify, it worked when you went to https://apps.wikitree.com/apps/york1423/rootssearch, but it still won't work if you click on the RootsSearch link from a profile?
no, when I went to got to https://apps.wikitree.com/apps/york1423/rootssearch from my browser and not from a dropdown link it asked me who I was trying to look up. I happened to enter myself. THEN it asked for my Wiki-ID and password. It then worked and I got logged in. No other way worked.
Once it finally accepted my log-in instead of just spinning I could then use it normally.
I just had a thought. Originally my Wiki-ID was Tibbetts-298. It got merged into Tibbetts-150 so it changed. Tibbetts-298 went unlisted for some crazy reason.
I wonder if you can't log in because it is trying to use the unlisted Wiki-ID and then switch to the active one but it can't because it is unlisted?????