Deleting account

+5 votes
546 views
How do I delete my account. This site is very difficult to navigate and I am finding nothing to help me. I have requested to be put on a list to be able to add to my mothers family and have received no answer after several weeks. I have also asked how to get into the Irish roots area and have gotten no where. Probably best if I delete my account and go else where.
in The Tree House by Bradley Phillips G2G Crew (880 points)

2 Answers

+7 votes
 
Best answer
I'm sorry you feel that way.  You posted a message on your mother's profile page exactly two weeks ago.  The profile manager has not made a contribution for about nine months, so she might have lost interest or had some personal problem.  I don't see a G2G message from you about joining the Irish roots project.

WT has mentors whose job is to help new members with such hurdles.  Someone should reach out to you if they haven't already.  Whatever happens, good luck to you.

To answer your question, I think an e-mail to info@wikitree.com can close your account.
by Herbert Tardy G2G6 Pilot (634k points)
selected by Lucy Selvaggio-Diaz
Thanks for the star, Lucy!
+3 votes
by Ros Haywood G2G Astronaut (1.2m points)
Thanks, Ros.  I love the irony of this.  A member wants to leave WikiTree, because it's 'very difficult to navigate,' and finds a full page of instructions on how to close your account.

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