Difficulties with G2G

+7 votes
152 views
I'm getting a prompt to log in overtime I've attempted to vote on questions-it's happened repeatedly today despite my continual Logins. Am I alone or is this a glitch? For me, this is a first in what is usually excellent coding!

Cook-11853 as it doesn't record this. Thanks! Dorothy C
in WikiTree Tech by
Dorothy are you clicking from your email app on say an iPhone or iPad?
This is a glitch that happens fairly often. It hits me every once in a while saying that I am not logged in, but when I attempt to login, I am. So as Dennis says below, try logging out and back in or shutting down your computer and restarting.
I booted down, brought it back up and it began to work, thanks for the suggestion, all of you!  The scenario was that I had been toggling between familysearce and Wikitree most of the day trying to source the unsourced when- shazam! Could not longer stay logged on the Wikitree or vote for great comments. All's well that end's well- and thank you to the bunch of you!

3 Answers

+7 votes
 
Best answer
Dorothy, if you're still having the problem I would suggest two things to try.  First, close your browser and then restart it (or do a computer restart), and if that doesn't help, try clearing the cache on your browser.  Depending on what browser you use, there should be a way to do that under Tools or Options or Settings or something.
by Dennis Barton G2G6 Pilot (428k points)
selected by Dorothy Coakley
+9 votes
I have been on most of the day and have not had any problems.  Probably going on 12 hours straight.

Sorry I can't help you.

Good luck!
by Cheryl Hess G2G Astronaut (1.6m points)
+6 votes
Hi Dorothy, i'm not sure if you are logged in properly? You are showing up as anonymous in G2G!
by Shaun Doust G2G6 Pilot (345k points)
Thank you for the star Pip.

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