One of the greeters will need to confirm your request to Volunteer, before you can move on the next steps. They may be busy at the moment, but you have the correct tags on this question to get their attention, so will be good-to-go shortly. Welcome to WikiTree, Jennifer
eta: Yea, see that a greeter did take action - you are now a full member, and did find this G2G forum, which is where to get answers and help as needed.