Why am I treated as I am my brother, Richardson-15127 rather than myself, Richardson-15066?

+3 votes
79 views
I developed an issue using my wikitree id to gain access to the profiles I manage, as well as in using my own profile page.  I log into my account and am sent to my page.  On the upper right hand part of my page next to the "My WikiTree" column, it still says "Richardson-15066," as is to be expected.  However, if I click on the  "My WikiTree" to use the drop down button, I am treated as my brother, Richardson-15127.  I can not edit the profile pages I edit since I am required to be on the trusted list.  Notice that it lists my brother's email below this question box (redacted@yahoo.com).  So even this G2G Help page thinks I am my brother.

Now, I assume this is all my fault, and it would be funny, if I had no desire to collaborate on this site and improve all the profiles I manage.  As it is, I am dismayed and frustrated.  

My brother recently received the results of his DNA testing.  Since he is computer illiterate, as he says it, I run his page.  I am just two steps above his level, which doesn't make me computer proficient at all.  Smart me.  I went to his page and added the DNA information.  I assume it would be easier for him to be in charge of his own profile, so I set up his page and had him join.  I added his email and whatever else had to be done.  The next morning when I access WikiTree, this problem occurs.                                                                    

I have no idea what I did to create this problem so I have no idea what to do to correct it.  Help!  

(Redacted@gmail.com)
in WikiTree Help by James Richardson G2G Rookie (220 points)
recategorized by Jillaine Smith
I would recommend that you remove your e-mail address from this post to reduce the risk of receiving spam.
Thanks, Lynda.
Thanks, Steve, for removing the email addresses.

1 Answer

+4 votes
You have somehow logged in as your brother.  Try logging out and logging back in using your own e-mail.  To log out, go to your profile, and Logout is the last selection under My WikiTree (it doesn't work from G2G).

If that doesn't work, you have a mixup with your e-mails and WikiIDs.  That needs communication with info@wikitree.com to fix.
by Herbert Tardy G2G6 Pilot (633k points)
Thanks, Herbert, for your suggestions.  The "log out" did the trick.  Thanks for not putting me down for my ignorance.  I appreciate your kind help!
You're welcome, Sharon!  Asking is always much smarter than struggling and getting frustrated.

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