Uploaded 23andMe data to GEDmatch over a month ago and it is still batching. Seems wrong...

+3 votes
I took the 23andMe test first and uploaded the data to Gedmatch using genesis. It shows it working on a new batch every day but so far it has been going on for a month. I also took the FTdna test and uploaded that data but apparently it will not start working that until it finishes the 23andMe work. Should I cut my losses and cancel the 23andMe work and see if it will do the FTdna?
in The Tree House by Nancy Miles G2G Crew (800 points)
recategorized by Anthony McCabe

1 Answer

+6 votes
Best answer
Hi Nancy,

I can't say for sure what may be the issue. For problems with gedmatch I would consider contacting GEDmatch @gmail.com (remove the space between name and @)
by Anthony McCabe G2G6 Pilot (388k points)
selected by Nancy Miles
Thank you, could not locate the email for them. Appreciate the quick response.
You can also find it at the bottom of the page located here: https://www.gedmatch.com/tos.htm

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