login
Questions
Unanswered
Tags
Users
Ask a Question
My Feed
G2G Help
Categories
All categories
The Tree House
(45.2k)
Appreciation
(19.3k)
Genealogy Help
(99.0k)
Photos
(5.4k)
Policy and Style
(16.1k)
Requests for Project Volunteers
(3.3k)
WikiTree Help
(16.1k)
WikiTree Tech
(17.2k)
Save button doesn't work, any suggestions?
+5
votes
162
views
editing
how_to_wikitree
asked
Jul 24, 2018
in
WikiTree Help
by
Novelett Jensen
G2G Rookie
(
280
points)
edited
Jul 24, 2018
by
Maggie N.
You will need to tell us more about what you were trying to save and the circumstances before anyone can help you. A common cause of save issues is when there is a save conflict because two copies of the page are being editied at the same time.
Tried to add my birthday and a few other fields. How do I ensure that there isn't more than one copy of the page open?
Just check the tabs in your browser. Since it was your own profile, nobobdy else would have been working on it at the same time. Another possible cause might have been a time out. Did you have the profile in edit mode for a long time?
I'm using my mobile phone , thank you, I will try closing all tabs.
If that doesn’t help try logging out and then log in again. Copy what you are trying to save first so that you can paste it back in.
Please
log in
or
register
to add a comment.
Please
log in
or
register
to answer this question.
0
Answers
Related questions
+5
votes
2
answers
207
views
Why doesn't a profile save after using the Bold or Italics widget?
asked
Jan 31, 2019
in
WikiTree Tech
by
Gil Davis
G2G6 Mach 1
(
14.7k
points)
editing
wikitree
bugs
formatting
+4
votes
1
answer
146
views
FULL SAVE button doesn't work when it's in a certain spot on my screen?
asked
Apr 7, 2023
in
WikiTree Tech
by
Deb Gunther
G2G6 Mach 2
(
23.3k
points)
tracked_bug
+5
votes
1
answer
113
views
Why doesn't the Save Changes button work on the GEDCom page?
asked
Dec 31, 2016
in
WikiTree Tech
by
Living Tiffner
G2G Crew
(
430
points)
gedcom
sysops
leaders
mentors
+7
votes
3
answers
228
views
Does anyone else dislike the new save system? Just lost some work.
asked
Sep 17, 2021
in
The Tree House
by
Richard Barton
G2G6 Mach 2
(
23.6k
points)
editing
newsavingmenu
+7
votes
1
answer
176
views
Misspelled surname and can't edit.
asked
Oct 4, 2017
in
WikiTree Help
by
Michael Cavanaugh
G2G Crew
(
970
points)
how_to_wikitree
editing
lnab
+3
votes
0
answers
171
views
Instructions on deleting this photo do not seem to work, suggestions please Brown-45807-2.jpg
asked
Jan 6, 2023
in
WikiTree Tech
by
Ray Mankelow
G2G2
(
2.8k
points)
bugs
images
editing
delete
+6
votes
0
answers
125
views
Would like auto 'save draft' before 'compare draft with saved information'
asked
Nov 18, 2023
in
WikiTree Tech
by
Roger Swinehart
G2G5
(
5.1k
points)
draft_saving
editing
profiles
improvements
+3
votes
1
answer
234
views
Why cant I save my research on profile?
asked
Oct 25, 2022
in
WikiTree Tech
by
Terry Fillow
G2G6 Mach 8
(
81.9k
points)
unknown
editing
+2
votes
1
answer
339
views
Full save is not working!
asked
Apr 10, 2022
in
WikiTree Help
by
DK Clews
G2G6
(
8.1k
points)
clews
saving
editing
death_of_a_member
+6
votes
1
answer
243
views
Did we have a recent problem with "Save Draft"?
asked
Feb 11, 2022
in
WikiTree Tech
by
Helmut Jungschaffer
G2G6 Pilot
(
604k
points)
saving
editing
draft_saving
medieval
WikiTree
~
About
~
Help
~
Search
~
Surname
:
...