What to do if profile, after requesting to be on trusted list is not longer a active user?

+6 votes
What to do when, after sending a request to be on the trusted list and appears manager is not an active user?
WikiTree profile: Francis Maxwell
in WikiTree Help by Cheryl Givens G2G6 Mach 1 (11.7k points)
retagged by Robin Lee

2 Answers

+7 votes
Best answer

The profile manager Linda has been active 12 days ago, so if you don't get an answer in a couple of days, send her a private message and post a comment on Francis profile explaining why you need to be on the trusted list. If for some reason you don't hear back from her, just continue with the instructions here: https://www.wikitree.com/wiki/Help:Unresponsive_Profile_Managers

by Juha Soini G2G6 Pilot (117k points)
selected by Robin Lee
After attempting to contact directly you have to wait a week. A few days isn't enough time.
Nothing says you have to wait for seven days between the different communication attempts. You could post on profile, send trusted list request and private message the same day. Then wait for seven days before filing unresponsive manager request.
+6 votes

If the manager does not appear to be active and is not responding to appropriate attempts to make contact then you should follow the process for Unresponsive Manager.

by Lynda Crackett G2G6 Pilot (659k points)
Thank you Lynda!

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